Privacy policy.

Business Information

Business name: AltGent_
Email: info@alt-g.be
VAT number: BE1018.452.290

This Privacy Policy explains how AltGent_ (“we”, “us”, or “our”) collects and uses your personal information.

Your privacy matters. I only collect the information necessary to process your order and provide customer support.

01What information I collect

Depending on your order, I may collect:

• Name
• Shipping address
• Billing address
• Email address
• Phone number (if provided)
• Order details
• Payment confirmation (payment information is processed securely by the payment provider and is never stored by me)

02Why I collect this information

Your information is used only to:

• Process and ship your order
• Communicate about your purchase
• Respond to customer support requests
• Meet legal or accounting obligations

I never sell or rent your personal information.

03Data retention

Your information is kept only for as long as necessary to fulfil your order and comply with legal obligations.

04Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting me.

05Cookies

This website uses only essential cookies required for the website to function properly. If analytics cookies are used, they collect anonymous information to help improve the website. No marketing or advertising cookies are used without your consent.

06Contact

If you have any questions about this Privacy Policy or your personal data, please contact me using the contact information provided on this website.